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Now, there is a new way how you can find help : i.e you are able to ask help or report a problem via the new help dialog.

For sending To send your message follow the steps below:

  1. For opening To open the new help dialog, you need to   tap on the 'Asking Help' option on the option menu.
  2. Choose the related topic (or choose 'Other'). 
  3. Write your message.
    You can describe the problem with giving some pieces of information, like thesefor instance:
    • what you were doing when the problem occurred
    • what you expected to happen
    • what actually happened
  4. If you are ready to send the message, tap on the "Send" button.
    (You can withdraw your message with tapping by tapping on the 'Cancel' button.)
  5. After clicking on the 'Send' button, the application tries to open an email client.
    For example gmail app will be opened and the you can send your message with by clicking on the send email button.

   

mUzima Feedback Feature

The new feedback feature gives you the opportunity to share your experience about mUzima App.

For sending To send your feedback message follow the steps below:

  1. For opening To open the new help dialog, you need to tap on the 'Send Feedback' option on the option menu.
  2. You can rate the application with by tapping on the stars. 
  3. Write your message.
  4. If you are ready to send the message, tap on the "Send" button. 
    (You can withdraw your message with tapping on the 'Cancel' button.)
  5. After clicking on the 'Send' button, the application tries to open an email client. 
    For example gmail app will be opened and the you can send your message with by clicking on the send email button.

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Integration of YouTube API for mUzima Tutorials Feature

There is an improvement on how you can watch mUzima tutorial videos: , now you can watch them without leaving the app.

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  1. Open the Help center page from the option menu with by tapping on the Help menu item.
  2. Open the mUzima Video Links menu.
  3. Choose a video content you would like to watch by tapping on its name. The video will load and start loading and playing automatically.

   

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Info
If you use Android version 4.4.2 and there is no YouTube APP on the device you use,

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to watch the video contents you

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will be redirected to youtube.

Reaching Help center from the login page

You can reach help contents (visual and audiovisual) without logging in. 

For opening To open the Help center page without logging in, tap on the 'Help Center' link on the login page.

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The dark theme is the default theme.

For changing To change the theme follow do the followingsfollowing:

  1. Open the Settings dialog from the option menu with tapping on the Settings item.
  2. Tap on the 'Enable Night Mode' checkbox.

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If the checkbox is unchecked, the app is in dark (DayNight) mode. That means the background is dark (black) and the color of texts is light.

If the checkbox is checked, the app is in light (NightDay) mode. That means the background is light (white) and the color of texts is dark.

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