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The AIDS Control Program (ACP) of the Ministry of Health (MOH) Uganda has made a significant impact in the fight against HIV. However, despite this growing success, lifesaving services are not yet available to everyone who needs them in Uganda. Variations in health outcomes exist across different districts and health facilities and are further affected by a range of geographic, economic, demographic and social factors.

Many patients face obstacles and challenges in accessing health facilities to receive care. To reduce these challenges, health facilities are being directed to take services closer to people in their various communities. This means that instead of the patient coming to get care and treatment, these services will find them in their different communities where they will be served.

Providing care in the community comes with a range of challenges which include, but are not limited to:

  1. Clinicians must carry paper records for the clients they expect to see.
  2. Clinicians are expected to know the details of a patient before they administer care
  3. The paper-based records are subject to loss or destruction in the process of transit
  4. The confidentiality of patient data is at risk of being compromised.

As a solution, METS will develop a mobile application client for UgandaEMR that can operate offline in the community and synchronise with the facility EMR.


  1. The mobile app encompasses hardware devices and software that support the healthcare worker (HCW) in their daily activities of monitoring patients, caring for them, and documenting their health progress within the community, i.e., the patients do not need to come to the facility.
  2. Back to Care (BTC) is a service provided by health workers to track patients who have missed their appointments. A patient is considered to have MISSED their appointment if they spend more than seven days from their last missed appointment without visiting the facility and considered LOST if those days increase to 30. The intention is to track these clients, convince them to return to the facility to receive care and reduce the patients who become LOST TO FOLLOWUP.

Are you an Implementer ?

Are you the system implementer- doing installations and configurations? Read the documentation on Implementation user guide

Are you an End User?

As a an end user, you will mostly interact with muzima mobile app. Read the documentation on End user guide.

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